Terms & Conditions

Last updated: July 2026

1. Introduction

These Terms & Conditions govern your use of the website sjstelehealthpty.online and the telehealth services provided by SJS Telehealth Pty Ltd (ABN 97 697 827 017, ACN 697 827 017). By accessing our website or using our services, you agree to be bound by these terms.

2. Definitions

• "We", "us", "our" refers to SJS Telehealth Pty Ltd.
• "You", "your" refers to the user or patient accessing our website or services.
• "Services" refers to telehealth consultations and related healthcare services provided through our platform.
• "Website" refers to sjstelehealthpty.online and any associated subdomains.

3. Telehealth Services

Our telehealth services provide remote consultations with qualified healthcare practitioners. While we take reasonable care in the delivery of services, you acknowledge that:

• Telehealth consultations may not be suitable for all medical conditions, particularly emergencies
• You must provide accurate and complete health information
• In an emergency, you should call 000 or visit your nearest hospital emergency department
• Our practitioners will advise if a physical examination or in-person referral is necessary

4. Consumer Guarantees (Australian Consumer Law)

Our services come with guarantees that cannot be excluded under the Competition and Consumer Act 2010 (Cth) including the Australian Consumer Law (ACL). Nothing in these terms limits or excludes your statutory rights under the ACL. We provide our services with due care and skill, and any services supplied to you will be reasonably fit for the purpose for which they are provided.

5. Limitation of Liability

To the maximum extent permitted by law, SJS Telehealth Pty Ltd, its officers, employees, and practitioners shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or services, including but not limited to:

• Loss of data or service interruptions
• Reliance on information provided through the platform
• Delays in service delivery due to technical issues outside our reasonable control

Where liability cannot be excluded, our total liability is limited to the amount paid by you for the relevant service.

6. Intellectual Property

All content on this website, including text, graphics, logos, page layout, and design, is the property of SJS Telehealth Pty Ltd unless otherwise stated. You may not reproduce, distribute, or transmit any content without our prior written consent. You may view and print pages for personal, non-commercial use only.

7. Privacy

Your use of our website and services is also governed by our Privacy Policy, which can be found at privacy.html. The Privacy Policy explains how we collect, use, and protect your personal information.

8. User Obligations

When using our website or services, you agree to:

• Provide truthful, accurate, and current information
• Not misuse our platform for unlawful purposes
• Not attempt to interfere with the security or functionality of our systems
• Not impersonate another person or provide false identification

9. Termination

We reserve the right to suspend or terminate your access to our services at any time, without prior notice, if you breach these terms or engage in conduct that we reasonably believe may harm our platform, other users, or our business.

10. Governing Law

These Terms & Conditions are governed by the laws of the State of Victoria, Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Victoria.

11. Amendments

We may update these terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the revised terms.

12. Contact

If you have any questions about these Terms & Conditions, please contact us:

Email: [email protected]
Website: sjstelehealthpty.online